Special Covid-19

To all our regular and future guests,

La Casa Occitane is now open ! We are now allowed to open our establishment and to welcome you in the best health and safety conditions.

To reassure you, please find below the measures we did put in place to minimize any risks in our small hotel :

A good thing, our B&B has a very low capacity, only three rooms and a self-contained cottage completely independent of the main house. We have a large garden of 400m² and a large terrace (80m²) around the swimming pool where you can take your breakfast this year, staying at a good distance from each other. A buffet breakfast will be prepared independently for each room: therefore no interactions between customers or with ourselves. However, we will be present to communicate with you and in case you need us. The guests of the cottage have their breakfast independently on their private terrace.

The common areas (entrance, stairwell, access to the garden ...) will be cleaned and disinfected twice a day.

A bottle of disinfectant and a cleaning kit will be given to you on arrival, to keep in your room and use it at your own convenience.

Regarding arrivals and departures, exceptionnally this year there will be no possibility to check-in before 5 p.m. or to check-out after 11 a.m., which will give us plenty of time to clean and disinfect each room for new guests.

We also rely on our clients to take all the precautions and measures to avoid any problem (hand cleaning, distance between each other, etc.).

Concerning meals, we will be able to propose you some snacks like ham and cheese plates, oyster plates, sandwiches, soft drinks and local wine. 

We will consider any suggestion or special demand upon request, we remain at your disposal for any other necessary information, in order to reassure you. Do not hesitate to call or email us. We hope to see you again and receive you in the best conditions.

Below are the cancellation conditions for customers who have already booked.

Your stay is planned with an arrival within the lock down period :

1. A postponement of your stay may be offered to you in 2020 until July 31, 2021, in accordance with the french law (the order of March 29, 2020). In this case, please send us an email indicating your new desired dates of stay and we will process your new booking, depending on the availability of the accommodation.
2. If you cannot postpone, please send us an email indicating your name, reservation number and planned dates of stay. We will study your booking as soon as possible and will come back to you later to inform you of the options available.

Your stay is planned beyond the lock down period :
1. We advise you to wait before making the decision to postpone or cancel your stay depending on the evolution of the situation.
2. If you still wish to cancel your booking today, the cancellation conditions applied are those provided in our General Conditions of Sale.

In these difficult times, be assured that we are doing our best to manage this situation as well as possible.

Thanks again for your understanding and take good care of each other,

Roberto